MEET THE TEAM

Heres a few details about our amazing team! 

CANCELLATION AND FAILED TO ATTEND POLICY FOR NHS AND PRIVATE PATIENTS

Our goal in communicating our cancellation and failed to attend policy is to avoid any extra charges being passed on to the patient.

We understand that things can happen last minute but we have to enforce this with no exceptions.

Failure to provide us with one full business days’ (Monday-Friday) notice, or failure to present for a scheduled appointment will result in a cancellation or no show fee. This fee will depend on clinical time lost. Clinical time lost is valued at £1 per minute.

Your dentist can terminate your treatment if you miss your appointment without letting the dental surgery know. Multiple no shows will lead to you becoming de-registered as a patient from our Practice.